At Elton Moss Boatbuilders, we take your peace of mind very seriously. We want you to be as proud of your new boat as we are. That’s why from your initial enquiry to the delivery and hand over of your boat; we take care to make the process as easy and trouble free for you as possible, letting you buy with confidence.
OUR STRESS FREE BUYING PROCESS
We have designed and built nearly 300 boats, so we are well placed to give friendly, practical, meaningful and timely advice to help guide you through what can seem like the daunting and confusing process of specifying exactly what is right for you and your boat. You know that you are in good hands with us.
We’ll design and specify your boat with you so that you end up with the boat of your dreams.
Throughout the building of your boat, we inspect the quality of work completed on your boat each and every day.
Prior to handing your boat over to you, we conduct a rigorous and detailed pre-delivery inspection, so your dream will never become a nightmare. And unlike some other boat builders, we won’t leave you alone on the quayside to receive your boat. Our experienced and fully trained staff will supervise the delivery of your boat, and conduct the hand-over to you in person.
In contrast to many boat builders we won’t ask for a substantial deposit up front. A payment of £1,000 secures your build slot and allows us to start designing your boat with you. Before the building of your boat commences, we will agree the specification and price of your boat and incorporate these into a British Marine Federation Boat Building Contract, which we will both sign. With a British Marine Federation Contract, YOU OWN what you have paid for, meaning that you can never lose your boat or your money.
Paying for your boat is simple and straightforward. The amount to be paid at each stage of construction is agreed with you in advance and incorporated into the Boat Building Contract. And unlike some other boat builders, our stage payments are closely matched to the actual value of the work carried out to that stage – we will NEVER ask you to pay in advance of work being completed.
Any alterations that you specify either before or during the building of your boat will be agreed between us before any work is carried out and confirmed in writing to you.
OUR AFTER SALES SERVICE
Your boat comes with a comprehensive full one-year warranty. In addition, equipment incorporated into your boat is supported by the individual manufacturer’s warranties, which in many cases are longer than a year. For example, the engine comes with a three year guarantee.
In the unlikely event that you do experience problems with your Elton Moss boat, once you have reported this to our After Sales Manager, we will arrange for any faults to be rectified as quickly as is possible. Usually we will organise a visit by our own team of specialists, who are based at our head office in Cheshire.
AND WHEN YOU DECIDE TO FINALLY HANG UP YOUR WINDLASS…
As an acknowledged quality boat builder, who has been building boats for many years, Elton Moss boats hold their value well, especially compared with equivalently priced boats from other boat builders. They are much in demand on the second hand market, and we are frequently contacted by “second and subsequent” owners who tell us how pleased they are with their boat.
Our sister company, Boatfinder Brokerage Services, can re-sell your boat for you. And as they have direct access to Elton Moss staff, we can speak directly with prospective buyers of your boat, answering their queries and facilitating the selling of your boat.
Boatfinder Brokerage website >>